Internet Solutions Limited (ISL), a leading Web development firm, has achieved ISO 9001:2000 certification for consulting, design and development of websites. In doing so, they become the first web design and development company in Canada to be certified, and the first in North America whose primary business is website development. ISO 9001 is an internationally-recognized standard that serves as an industry benchmark, ensuring business to business interactions of the highest quality.
“ISL has been building websites for almost 11 years and had a well established process. The ISO 9001 certification enabled us to further refine and document it so that both customers and our staff can benefit from it,” states Naveed Ashfaq, ISL Partner who led the certification process. “In an industry that has few standards, the ISO 9001 certification differentiates us and brings credibility. It communicates to prospective clients that they can expect quality products and services.”
In March 2006, ISL underwent extensive audits of their web strategy and development processes, including interviews with staff at every level of the organization. ISL received its certification in April and expects to streamline management systems, increase capacity, improve productivity, and increase value to customers.
“Achieving this certification actually allows us more flexibility and creativity, and keeps us focused on delivering superior websites and applications", comments Malcolm Fraser, President of ISL, “As web behaviourists, ISL has always put people before technology. This designation keeps us accountable, and all actively contributing to this goal.”